← Back to MySocialManager

Terms of Service

MySocialManager Platform

Effective Date: January 2025 | Last Updated: January 2025

1. Acceptance of Terms

By accessing or using MySocialManager ("Platform", "Service", "we", "our"), you agree to these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you and MySocialManager.

1.1 Agreement Scope

• These Terms apply to all users of the Platform
• Additional terms may apply to specific features or services
• You must be at least 16 years old to use this Platform
• You represent that all information provided is accurate

2. User Accounts

2.1 Account Creation

To use MySocialManager, you must:

• Provide accurate, complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

2.2 Account Security

2.3 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Pose security risks to the Platform
• Remain inactive for extended periods

3. Acceptable Use Policy

3.1 Permitted Uses

You may use MySocialManager to:

• Manage and schedule social media content
• Analyze social media performance metrics
• Connect multiple social media accounts
• Collaborate with team members (where applicable)

3.2 Prohibited Activities

4. Content and Intellectual Property

4.1 Your Content

You retain ownership of content you post through MySocialManager. By using our service, you grant us:

• Limited License: To store, process, and transmit your content
• Purpose: Solely to provide and improve our services
• Duration: For the duration of your account
• Scope: Necessary for platform functionality only

4.2 Platform Intellectual Property

MySocialManager and its content are protected by intellectual property laws:

• Platform design, code, and features are our property
• Trademarks and logos are protected
• You may not copy, modify, or distribute our code
• Unauthorized use may result in legal action

4.3 User Responsibilities

You are solely responsible for:

• Content you create, post, or schedule
• Compliance with social media platform policies
• Obtaining necessary rights for content you share
• Consequences of policy violations on connected platforms

5. Subscription and Payment

5.1 Subscription Plans

MySocialManager offers various subscription tiers:

• Free Tier: Limited features and usage
• Premium Tiers: Advanced features and higher limits
• Enterprise: Custom solutions with dedicated support

5.2 Billing

• Subscriptions are billed in advance on a recurring basis
• All fees are in USD unless otherwise stated
• You authorize us to charge your payment method
• Failed payments may result in service suspension

5.3 Refund Policy

5.4 Cancellation

You may cancel your subscription at any time:

• Access continues until end of billing period
• No partial refunds for unused time
• Account data retained for 30 days post-cancellation
• Reactivation possible within retention period

6. Service Availability

6.1 Service Level

We strive for 99.9% uptime but cannot guarantee uninterrupted service. Downtime may occur due to:

• Scheduled maintenance (with notice)
• Emergency repairs or security updates
• Third-party service disruptions
• Force majeure events

6.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue features
• Change pricing with 30 days notice
• Update system requirements
• Implement new features or remove existing ones

7. Third-Party Integrations

7.1 Social Media Platforms

MySocialManager integrates with third-party platforms:

• You must comply with each platform's terms of service
• We are not responsible for changes to third-party APIs
• Integration issues may affect functionality
• Platform policy violations may result in disconnection

7.2 Third-Party Services

8. Privacy and Data Protection

8.1 Data Collection

Our data practices are governed by our Privacy Policy, which includes:

• What data we collect and why
• How we use and protect your data
• Your privacy rights under GDPR and CCPA
• Data retention and deletion policies

8.2 Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of certain data processing

9. Warranties and Disclaimers

9.1 Service "As Is"

9.2 No Guarantee

We do not guarantee:

• Specific results from using the Platform
• Compatibility with all devices or browsers
• Accuracy of analytics or metrics
• Success of social media campaigns

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold harmless MySocialManager from claims arising from:

• Your use of the Platform
• Your content or materials
• Your violation of these Terms
• Your violation of third-party rights
• Your violation of applicable laws

12. Dispute Resolution

12.1 Informal Resolution

Before filing a claim, contact us at legal@mysocialmanager.com to resolve the dispute informally.

12.2 Arbitration

Disputes will be resolved through binding arbitration rather than court, except:

• Small claims court matters
• Intellectual property disputes
• Injunctive relief requests

12.3 Class Action Waiver

13. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. You consent to exclusive jurisdiction in [Jurisdiction] courts.

14. Changes to Terms

We may modify these Terms at any time:

• Material changes will be notified via email
• Continued use after changes constitutes acceptance
• If you disagree, you must stop using the service
• Previous versions available upon request

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and MySocialManager.

15.2 Severability

If any provision is found unenforceable, remaining provisions remain in effect.

15.3 No Waiver

Failure to enforce any right does not constitute a waiver of that right.

15.4 Assignment

You may not assign these Terms. We may assign them with notice.

16. Contact Information